Privacy Policy

Last Updated: March 27, 2025

At Coin Wizard, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our platform.

Information We Collect

We collect the following types of information:

Personal Information

  • β€’ Account information including your name, email address, and password
  • β€’ Identification information required for KYC (Know Your Customer) compliance
  • β€’ Contact information such as phone number and address
  • β€’ Financial information necessary for processing transactions

Technical Information

  • β€’ IP address and device information
  • β€’ Browser type and version
  • β€’ Operating system
  • β€’ Time zone setting and location
  • β€’ Cookies and usage data

Trading Information

  • β€’ API keys (with limited permissions)
  • β€’ Trading preferences and strategy settings
  • β€’ Trading history and performance data

How We Use Your Information

We use your information for the following purposes:

  • β€’ To provide and maintain our service
  • β€’ To process transactions and manage your account
  • β€’ To comply with legal and regulatory requirements
  • β€’ To improve our platform and user experience
  • β€’ To provide customer support
  • β€’ To detect, prevent, and address technical issues or fraudulent activities
  • β€’ To send you updates, security alerts, and administrative messages

Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

  • β€’ Encryption of sensitive data both in transit and at rest
  • β€’ Regular security assessments and penetration testing
  • β€’ Access controls and authentication procedures
  • β€’ Secure storage of API keys with limited permissions (no withdrawal access)
  • β€’ Regular security updates and monitoring

Data Sharing and Third Parties

We may share your information with the following third parties:

  • β€’ Cryptocurrency exchanges (only to execute trades on your behalf)
  • β€’ Identity verification services (for KYC compliance)
  • β€’ Payment processors
  • β€’ Analytics and monitoring services
  • β€’ Cloud service providers

We only share the minimum information necessary and ensure that third parties maintain appropriate security standards. We do not sell your personal data to any third parties.

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us understand how you use our services, remember your preferences, and improve our platform.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of our platform may become inaccessible or not function properly.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • β€’ The right to access your personal data
  • β€’ The right to correct inaccurate or incomplete data
  • β€’ The right to delete your personal data
  • β€’ The right to restrict or object to the processing of your data
  • β€’ The right to data portability
  • β€’ The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@coin-wizard.com.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.

In some circumstances, we may anonymize your personal data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

International Transfers

Your information may be transferred to, and processed in, countries outside of your country of residence. These countries may have data protection laws that are different from those in your country.

Whenever we transfer your personal data to another country, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards.

Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • β€’ Email: support@coin-wizard.com
  • β€’ Address: CoinWizard, 123 Crypto Lane, Blockchain City, Crypto State, Cryptonia, 410378